Terms and Conditions maju369 — Complete Platform Usage Guide

These Terms and Conditions constitute a binding agreement between you ("Member") and maju369 ("Platform"). By accessing, registering, or using any part of the maju369 platform, you automatically agree to comply with all rules stated herein.

Maju369 reserves the right to amend, update, or change any part of these Terms and Conditions at any time without prior notice. It is the member's responsibility to review this document periodically. Continued use of the platform following any changes constitutes acceptance of the revised terms.

If there is any discrepancy between the Bahasa Melayu version and any other language version of this document, the Bahasa Melayu version shall take precedence for members based in Malaysia.

To register and use maju369 services, you must meet the following requirements:

• Be at least 18 years at the time of registration.
• Registering voluntarily under your own name and not on behalf of another person.
• Not prohibited from using online gambling services under any local laws applicable to you.
• Have never had an account closed or banned on maju369 previously.
• Providing accurate, complete, and up-to-date personal information during registration.

Maju369 reserves the right to request identity verification documents (KYC) at any time, including copies of an identification card, bank statement, or other documents deemed necessary. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension or termination.

Each individual is only permitted to hold one (1) active account only. If the system detects multiple accounts linked to the same individual based on device information, IP address, payment method, or personal details, maju369 reserves the right to close all associated accounts and forfeit any outstanding balances or unclaimed winnings.

Maju369 supports a variety of Malaysian local payment methods including DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and Boost. All transactions are processed in Malaysian Ringgit (MYR).

Deposit: The minimum deposit is RM10 for most payment methods. Deposits are processed instantly upon confirmation from the payment provider. maju369 is not responsible for delays caused by banks or third-party payment providers.

Withdrawal: Withdrawal requests will be processed within 1 to 3 business days depending on the selected payment method. Withdrawals must be made using the same method and account used for the deposit, except in specific circumstances approved by the support team.

• Minimum withdrawal amount: RM50 per transaction.
• Maximum daily withdrawal limit: subject to the member's account level.
• Maju369 reserves the right to conduct additional checks before approving large withdrawal amounts.
• Any attempt to circumvent the verification process will result in the withdrawal request being delayed or cancelled.

Maju369 does not accept deposits or withdrawals through third parties. Funds sent by anyone other than the account holder will be returned and a processing fee may be applied.

All bonuses and promotions offered by maju369 are subject to the wagering (rollover) requirements specified for each offer. These terms are clearly stated on the Promotions for each campaign.

• Bonuses may only be used for wagering purposes and may not be transferred or used for any other purpose.
• Rollover requirements must be fully met before any winnings derived from bonus funds can be withdrawn.
• Maju369 reserves the right to void any bonus suspected of being obtained through fraud, promotion abuse, or the use of multiple accounts.
• The welcome bonus is available for new registrations only and cannot be claimed more than once.
• Some games may not contribute fully toward bonus rollover requirements — please check the specific terms of each promotion.

Maju369 reserves the right to withdraw, modify, or terminate any promotion at any time. In the event of any misunderstanding regarding a promotion's terms, maju369's decision is final.

All games offered at maju369 use a Random Number Generator (RNG) that has been audited by an accredited independent body. This ensures every game outcome is entirely random and cannot be influenced by any party.

Members are required to conduct themselves in a respectful and responsible manner while using the platform. The following actions are strictly prohibited:

• Using automated software, bots, scripts, or any tools that provide an unfair advantage in games.
• Colluding with other members to manipulate game outcomes.
• Exploiting any technical bugs or system errors for personal gain.
• Abusing the bonus system through bonus hedging or low-risk strategies clearly intended to circumvent rollover requirements.
• Using the platform for any illegal activities.

Maju369 reserves the right to investigate any suspicious activity and take appropriate action, including account suspension, forfeiture of winnings, or referral to the relevant authorities.

Members are solely responsible for keeping their account login credentials secure. maju369 will never request your password via email, live chat, or any other communication channel.

• Never share your username or password with anyone.
• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after each session, especially when using a public or shared device.
• Notify the maju369 support team immediately if you suspect any unauthorised access to your account.

Maju369 is not liable for any losses arising from a member's negligence in safeguarding their account, including knowingly or unknowingly disclosing login credentials to another party.

Maju369 takes problem gambling seriously and is committed to supporting members who need assistance. Our platform provides several self-control tools that members can use at any time:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set the maximum amount you are comfortable losing within a given period.
• Gaming Break: Take a temporary break from the platform for a duration of your choice.
• Self-Exclusion: Apply for a full self-exclusion from the platform for an extended period.

If you or someone you know is showing signs of problem gambling, please contact the maju369 support team or visit the Responsible Gaming our resources page for available support options.

Members may close their account at any time by contacting the maju369 support team. Before closure is processed, all active bonus rollover requirements must be fulfilled, or the relevant bonuses will be forfeited.

Maju369 reserves the right to suspend or terminate any member's account without prior notice if:

• The member is found to have violated any part of these Terms and Conditions.
• There is evidence or reasonable suspicion of fraud, money laundering, or other illegal activity.
• The member provided false information during registration or the KYC process.
• The account is found to be used by a minor.
• Maju369 is directed by the relevant authorities to do so.

In cases of termination due to a terms violation, maju369 reserves the right to forfeit all bonus balances and winnings obtained through means that breach these terms. Any valid real money balance (excluding bonuses) will be returned at maju369's discretion upon completion of the investigation.

Maju369 provides the platform on an "as is" basis. While we make every effort to ensure uninterrupted service, we make no guarantee that the platform will always be free from technical errors, disruptions, or downtime.

Maju369 is not liable for:

• Any financial losses incurred as a result of gaming outcomes.
• Service disruptions caused by factors beyond our control, including internet issues, server outages, or natural disasters.
• Losses arising from a member's negligence in maintaining account security.
• Third-party content or services linked to or integrated within the platform.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the maju369 platform, please contact our support team via the live chat function available on the platform or through our official email.

All complaints will be investigated and responded to within 3 to 5 business days. For more complex cases, the investigation period may be longer and you will be kept informed of your case progress.

Maju369 is committed to resolving every complaint fairly, transparently, and professionally. The final decision upon completion of an investigation will be communicated in writing to the member concerned.